Caring for our guests and staff is the long-standing belief of Royal Hotels Hong Kong. Our hotels have always maintained high hygiene standards and have stepped up our hygiene program in view of the outbreak of Novel Coronavirus Epidemic (official named: CODIV-19). We provide services at the highest hygienic standards for our guests and protect the health and safety of our staff.

Video   Precautionary Measures

On World Earth Day, April 22, the government rolls out the first phase of its ban on single use plastic. Royal Hotels Hong Kong is stepping up with eco-friendly alternatives and new green practices. Let’s all make an effort for this beautiful Earth!
For more information about “Regulation of disposable plastic tableware and other plastic products”, please visit https://www.cuttheplastics.hk/index.php/en/

In view of the situation of bed bugs in some overseas areas, the hotel has strengthened pest control process as below:
1. Luggage transported to the room through the hotel will be subject to enhanced pest control treatment.
2. Enhance room cleaning and bed bug inspections, including walls, ceilings, carpets, mattresses and furniture.
3. Arrange Pest Control Company (Ecolab) conduct regular bed bug control services and inspections in rooms and public areas within the hotel.
4. The hotel will provide professional training to front-line employees on related issue, including inviting pest control experts for training.
5. The hotel will continue to closely monitor the latest situation and contact the Department of Health to enhance the hotel's pest prevention measures.

Royal Hotels Hong Kong, a hotel collection redefines the new way to travel, play and connect. Every Royal hotel befits the new-age traveller, whether on business or leisure, with its elegant design, impeccable service and modern comforts.

Royal Hotels is part of the portfolio of the property conglomerate Sun Hung Kai Properties Limited.